Effective date: August 15, 2026
Cambium Tree Experts respects your privacy. This notice explains what information we collect through cambiumtree.net, why we use it, and the choices available to you.
Information we collect
When you request an estimate or contact us through the website, you may provide your name, telephone number, email address, street address or ZIP code, requested tree services, and any details you include in your message.
Our website and service providers may also collect limited technical information, such as your IP address, browser and device type, referring page, pages viewed, and approximate location derived from your IP address. We use this information to operate, secure, and understand use of the website.
How we use information
We use information submitted through our forms to:
- respond to questions and estimate requests;
- evaluate requested tree work, schedule visits, and provide services;
- maintain customer, service, and business records;
- protect the website from spam, abuse, and security threats; and
- improve our website, communications, and services.
We do not sell personal information. We do not use information submitted through our estimate forms for targeted advertising.
How form submissions are handled
Website form submissions are stored in our Drupal website and routed to Cambium Tree Experts by email. They may also pass through trusted providers that help us administer the website, deliver email, prevent spam, and automate form routing. Those providers may process information only as needed to provide their services to us.
Analytics, cookies, and third-party services
We use Google Analytics to understand website traffic and performance. Google Analytics may use cookies or similar technologies and may receive information such as your IP address, device and browser information, pages visited, and referral source. You can limit cookies through your browser settings or use Google's analytics opt-out tools.
The website may link to or use services such as Google Maps. When you interact with a third-party service, that provider's privacy terms apply. We encourage you to review Google's Privacy Policy.
Drupal may also use cookies that are necessary for site security, administration, or logged-in features. Disabling necessary cookies may affect some website functions.
When we share information
We may share information with employees, contractors, and trusted service providers when reasonably necessary to respond to your request, provide tree services, operate the website, deliver communications, or maintain business records. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer.
Data retention and security
We retain information for as long as reasonably needed to respond to requests, provide services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary depending on the type of record and why it was collected.
We use reasonable administrative and technical safeguards designed to protect information. No website, email system, or method of electronic storage can be guaranteed completely secure.
Your choices and requests
You may contact us to ask about, correct, or request deletion of personal information you submitted through this website. We may need to verify your identity and may retain information where reasonably necessary for legal, security, or legitimate business purposes.
You do not have to use our online forms. You may call us instead at 804-426-2037.
Children's privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Changes to this notice
We may update this notice as our practices or services change. The effective date at the top of this page identifies the latest revision.
Contact us
Cambium Tree Experts
800 Ruthers Rd
North Chesterfield, VA 23235
804-426-2037